Privacy Notice – Stinstoun Digital

At Stinstoun Digital Ltd, we take your privacy seriously and are committed to protecting your personal data.

What personal data do we collect?

We collect your name, email address, and any media that you bring to us to convert to a digital format.

How do we use your personal data?

We use your personal data to convert your media to a digital format and store it securely for 18 months. After this period, the media is deleted.

Who do we share your personal data with?

We do not share your personal data with any third parties.

Your rights

You have the right to access, correct, or delete your personal data that we hold. You also have the right to object to the processing of your personal data, or request that we transfer it to another data controller. If you wish to exercise any of these rights, please contact us at privacy@stinstoun.digital or call 01294 665000.

GDPR Compliance

Stinstoun Digital Ltd is committed to complying with the EU General Data Protection Regulation (GDPR) and ensuring the protection of personal data that we hold. We understand the importance of maintaining the confidentiality and security of personal data and have policies in place to achieve this.

Our policies include:

Collecting only the minimum amount of personal data needed for our services.
Storing personal data securely in our database.
Ensuring that personal data is deleted after 18 months.
Not sharing personal data with any third parties.
Providing individuals with the right to access, correct, or delete their personal data, or object to its processing.

We regularly review and update our policies to ensure they remain compliant with GDPR legislation.

If you have any questions or concerns about our privacy notice or GDPR statement, please do not hesitate to contact us at privacy@stinstoun.digital or call 01294 665000.

Recent Reviews

Having had a very poor experience with a previous company and being left financially out-of-pocket, I was a little apprehensive in trusting another company. I needn't have worried though because Steven's professionalism helped allay any fears I may have had. He was both helpful and accommodating from start to finish, and the quickness and level of service in digitally transferring my old cine reels surpassed all of my expectations. An incredibly efficient 5-star service on all levels.

Robert Riley
14/06/2024
I had a dozen or so VHS tapes transferred and can't find fault. Excellent service and a fast turnaround. The guy I spoke to was very helpful, and the price was better than I'd seen elsewhere. I'll be going back if I find any more tapes in the loft.

Chris Bell
12/06/2024
I finally got around to getting a cassette tape that hadn't been played for years. Great quick service. Good quality recording considering the age and quality of the radio recording.

Angela Smith
18/02/2024
I wanted some very ancient cassette tapes transferred to digital and CD, and was anxious that they should not go astray since I am based in London. Steven could not have been more helpful, keeping in touch every step of the way and - particularly for the CDs - kindly and painstakingly interpreting my rather untechnical requests.

Justin Gilbert
12/05/2024
After a family bereavement we found some old camcorder tapes. I contacted the company and we had excellent customer service and a fast return. We got a few USBs to share with the family and digital links aswell. Was really great to see our family memories from over the years. Would highly recommend this company. Also was really great value for money.

Kevin Barr
16/04/2024
After Steven successfully recovered recordings from a 60+ year old audio tape, I enquired about his other services. That led to Steven supplying a refurbished laptop, which massively exceeded my expectations. The machine looks and performs like a new laptop. I couldn't be happier with the level of service that Steven provided and look forward to dealing with him again in the near future.

David Wilson
15/06/2024
Steven was an absolute delight to work with. He went the extra mile to have my American tapes transferred digitally. After being let down by 2 other companies, Steven found a solution. Communication was spot on. Quick and efficient. Would highly recommend.

Debbie Dewey
04/06/2024
Five star service. I had 3 audio cassettes put onto a USB. The service was excellent from start to finish. There was a delay in receiving my parcel back - not Steven’s fault - but he kept me updated personally every step of the way. I would high recommend this service to anyone. Perfect. Thank you.

Jill Walker
21/03/2024
Excellent service received from Steven. As a previous customer of the business Steven has recently acquired from Cheshire I was initially a little concerned at entrusting my camcorder tapes to a courier service all the way up to Scotland. I needn't have worried as the delivery to him was seamless & he turned around the tapes within a very short space of time & sent me the digital downloads prior to the return of my original tapes. The cost was very reasonable aswell. There was a little hiccup with regards to the delayed return delivery back to me of the parcel but this wasn't Steven's fault & he communicated with me throughout as to the tracking of the parcel. I wouldn't hesitate to use him again & would like to thank him for his professional service.

Helen
19/03/2024
I was recommended Stinstoun Digital by a friend when I was looking for someone to convert my VHS to USB - they were very efficient and I had a link to my video emailed to me within a day and the VHS tape returned to me a few days later. Great service and I would definitely use them again.

Susan Kennedy
25/03/2024
I’ve had 3 audio tapes converted and it was so amazing to hear the voices of some very special people who are no longer with us. The service was speedy and I was kept up to date with the progress. Very reasonable prices too. Would totally recommend this company

Sandra Cook
13/02/2024
Excellent Service from Steven, I would highly recommend him to anybody wanting to convert their cine films etc. Steven spent a lot of time getting my order pristine, even going over the tapes a number of times. I am very grateful for all Steven's updates and the reasonable cost. Thank you Steven.

Alyson Webster
21/02/2024
Steven converted a 1990’s collection of VHS tapes to USB and the cloud for me. The tapes were collected from my home and returned to me upon completion. Excellent communication throughout. It’s great to have easy access to such precious family memories.

Audrey Martin
03/07/2024